FAQ

FREQUENTLY ASKED QUESTIONS

  • A compatible (or generic) cartridge is one that is not manufactured by the same manufacturer of your printer (called an OEM or original equipment manufacturer cartridge). The cartridge will however, function and work in the exact same way that an OEM cartridge would. This is similar to the automotive spares or pharmaceutical industry for example, where the OEM branded products are significantly more expensive, but the quality is the same.

    • An original cartridge is manufactured by the same brand that made your printer  |  e.g. an original cartridge for a HP printer is manufactured by HP.

    • A compatible cartridge is a cartridge manufactured by a different company for your printer  |  e.g. a cartridge for a HP printer, but not made by HP.

    PCS Compatible cartridges are proven to perform at parity or better than an Original Cartridge would.

  • Yes, PCS offers a 100% money back guarantee, or a swap out any defect product.